COVID-19 Therapy Delivery Protocol

My Rehab Team, we value the health and safety of all our staff and valued clients.


In response to the COVID-19 pandemic, the federal government, state government and local health authorities advice, please refer below to our COVID-19 therapy delivery protocol:

  1. All our working therapists have not travelled outside of Brisbane in the last 14 days.
  2. All our therapists practice social isolation outside of work hours.
  3. None of our working therapists have been in contact with anyone diagnosed with COVID-19.
  4. No therapist will be working should they have symptoms of cough, fever or other flu or cold-like symptoms.
  5. All therapists have completed the competency training from the Department of Health regarding COVID-19.
  6. All of them have personal protective equipment in their cars in case if they need it.
  7. All of them are observing the guidelines of 1.5m social distancing whenever possible, stringent hand hygiene and sanitisation, avoidance to touch the face are mandatory.
  8. Prior to their arrival, the visiting therapist will be calling their clients regarding their clearance and to ensure that clients are also cleared and safe to be visited.
  9. Our massage therapists are gloved, aproned and masked.  They are also doing dry massage – without oil and over clothing which is equally effective.
  10. Our podiatrists are aproned for their procedures.
  11. We have an established tele-rehabilitation set up to offer our clients as an alternative option to face-to-face therapy.  Click here for more info.
  12. Our therapists will be educating clients on how to set up the most appropriate form of tele-rehab.

Last updated 24/3/20, 10:30am.

If you have any further questions or concerns about our service to you, feel free to contact us on 1300 469 734 or email