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Social Work

Practical and Emotional Support

Neurological & Complex Disability Social Work

A social worker is a highly trained professional dedicated to assisting individuals, families, groups, and communities in navigating challenges and enhancing their overall quality of life.

Social workers employ a range of strategies and interventions to address social, emotional, and economic issues, aiming to foster resilience and promote well-being across various settings.

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How We Can Help

We support a wide range of needs

Our social workers provide support across a range of areas, including:

Navigating support systems and services
Connecting with community resources
Advocacy and decision-making support
Emotional support and counselling
Capacity building and independence
Support for families and carers
Addressing social isolation and life transitions

Who We Help

Clinical Areas of Expertise

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  • Our social workers support individuals and families experiencing:
  • • Stroke and neurological conditions
  • • Acquired brain injury
  • • Complex disability
  • • Social isolation or reduced community engagement
  • • Emotional or mental health challenges
  • • Difficulty navigating NDIS or aged care systems
  • • Carer stress and family support needs
  • • Age-related transitions and care planning

Supporting Daily Living

Types of Service

NDIS
Aged Care
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Social Work in NDIS

Social workers in the NDIS are dedicated to empowering individuals with disabilities, enhancing their quality of life, and promoting their independence and inclusion in society.

Social workers can provide these services through face-to-face meetings, home visits, phone calls, or video conferencing.

NDIS Planning & Support
• Assists individuals with disabilities and their families in navigating the NDIS system.
• Conducts assessments to determine the participant’s support needs to enable them to achieve their goals, and aspirations.
Connecting to Community Resources and Services
• Assists in coordinating and accessing a range of services, including therapy, housing, employment support, and other mainstream supports.
Capacity Building and Skill Development
• Supports participants in building their capacity, skills, and independence to achieve their goals.
Advocacy and Decision-Making Support
• Identifies and addresses disability related issues such as exploitation and discrimination.
• Provide counselling support to the client.

Social Work in Aged Care

Aged Care Systems refer to the range of support and assistance provided to elderly individuals who may require help with daily activities, medical care, or social interaction.

Social workers play a vital role in Aged Care Systems, as they are uniquely positioned to provide emotional support, advocate for seniors’ rights, and connect them with essential resources.

Connecting With Community Resources and Support Services
• Assists individuals and their families in navigating the Aged Care System, including the Support At Home program (commenced 1 November 2025), care finder programmes, rent assistance, and Aged Care home options.
Advocacy & Decision-making in Their Care
• Offers guidance and resources for decision-making ( recent service on providing options for retirement villages).
• Identifies and addresses issues of elder abuse, neglect, and social isolation.
Providing Emotional Support and Counseling
• Provides counselling and support to individuals to address emotional, psychological, and social challenges related to aging.

Our Social Workers are dedicated to ensuring every older Australian receives the care and support they deserve. Through advocacy, counselling, and connection to the Support At Home program and broader Aged Care System, they help seniors age with dignity, independence, and peace of mind.

FAQ

Frequently Asked Questions

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What does a social worker do?

A social worker provides practical, emotional, and advocacy support to help individuals navigate challenges, access services, and improve quality of life.

Where are social work services provided?

Services can be delivered at home, in the community, or via phone and telehealth, depending on your needs.

Are you eligible for NDIS support?

My Rehab Team is a registered NDIS provider. We support participants funded through the NDIS, as well as individuals referred through care providers.

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Whether you’re looking for support, recovery, or ongoing care, our team is here to help you move forward with confidence.  Speak with us to discuss your situation and explore the best therapy options for you.

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