How We Support You

Physiotherapy
Occupational Therapy
Speech Pathology
Podiatry
Dietetics
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Massage Therapy
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Exercise Physiology
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A man sits on a mat using a red resistance band around his feet while a female physiotherapist guides him during an exercise session.

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Who We Help

NDIS
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Mobile Therapy
In-Clinic Therapy
Telehealth

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Telehealth Therapy

Accessible to Everyone

Expert Quality care, wherever you are

At My Rehab Team, we understand that getting to a clinic or welcoming a therapist into your home isn’t always possible. Our telehealth services make it easy to access the support you need – from the comfort of your own home, at a time that suits you.

Telehealth allows you to connect with your therapist via phone or video call. Whether you are managing a busy schedule, living in a hard-to-reach area, or simply prefer the convenience of remote appointments, telehealth is a flexible and effective way to stay on track with your care.

Our clinic is equipped to support a wide range of therapy needs, giving our therapists the tools and space to deliver high-quality, hands-on care. From your first appointment through to achieving your goals, our team will be with you every step of the way.

telehealth video conference on tablet with speech therapist

FLEXIBLE AND ACCESSIBLE

Designed to be simple, flexible, and accessible for everyone

All you need is a phone or internet-connected device to get started. Our therapists will guide you through the process and make sure you feel comfortable before your first session. Video consultations can be conducted through a range of simple, easy-to-use platforms – our team will advise you on the best option for your needs.

Telehealth is a great option for anyone who:

  • • Lives in a rural or remote area
  • • Has difficulty travelling to a clinic or receiving home visits
  • • Prefers the convenience of remote appointments
  • • Is immunocompromised or managing a health condition that limits outings
  • • Wants to supplement their in-person sessions with additional remote support

Where we Service

Brisbane and Surrounding Areas

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Case Studies

Real Outcomes

FAQ

Frequently Asked Questions

How do I make a booking?

Send a request through our website or shoot us an email or give us a call.

What technology do I need?

For a phone consultation, all you need is a phone. For video consultations, a smartphone, tablet, or computer with a camera and internet connection is all that's required. Our team will walk you through everything before your first session.

Is telehealth as effective as in-person therapy?

For many types of support, telehealth is just as effective as face-to-face care. While some hands-on services are better suited to in-person appointments, a large range of assessments, education, exercise programs, and consultations can be delivered effectively online.

What type of consultations can be done on the phone?
 

This depends on what interventions are required. You can discuss this directly with your therapist. Language training, dietetics consultation, gait training, cognitive training, subjective part of vestibular assessment, even exercise training can all be conducted online.

Can I combine telehealth with in-person appointments?

Many of our clients use a mix of telehealth, mobile, and clinic-based appointments depending on their needs and schedule. Our team will help you find the right combination.

Is telehealth available for NDIS, aged care, and private clients?

Telehealth is available across all funding types. Get in touch with our team to find out what options are available to you.

What if I'm not tech-savvy?

Our team is happy to help. A simple phone call is all it takes to get started, and we will guide you through any technology at your own pace.

Will I have to set up the call?
 

No, your therapist will set up the call and send you a link that you can use. You are advised to be ready 10 minutes before the consultation so that if there are any connections concerns, the therapist will call you on your phone to resolve these or conduct the consultation on the phone instead.

Can an Occupational Therapist conduct a home assessment via telehealth?

Yes, our Occupational Therapists can conduct a live video tour of your home, using photos and screen sharing to assess your environment and make practical recommendations.

How does a Functional Capacity Assessment happen online?

It is amazingly easy to complete a Functional Capacity assessment online. The initial interview can be done via telephone or video consultation with the client and/or relevant others.

Client’s care support can assist in providing relevant video, photos, and measurements to enable us to do the assessment as if we have visited them.  A video conference also allows the therapist a dynamic view of the layout of the home.

Ideas for therapy and assistive technology solutions may be illustrated through shared videos and photos.

How can a Physiotherapist assess me online?

Video consultations can actually be very effective for movement assessments. Recording your movement or gait allows your therapist to replay and slow down footage for a more detailed analysis than is sometimes possible in person.

Can multiple people join a telehealth session?

Yes. Video consultations can include multiple participants, such as family members, carers, support coordinators, or other health professionals.

Can my therapist share resources during a telehealth session?

Yes, our therapists can share their screen, send links, and walk you through videos, exercise demonstrations, and educational resources in real time to make sure everything is clear and relevant to you.

What are the limitations of telehealth?

While telehealth works well for a wide range of services, some hands-on care is better suited to in-person appointments. Our team will always be upfront about what can and cannot be effectively delivered online, and will recommend the best approach for your individual needs.

Is telehealth the same price as in-person appointments?

Our telehealth rates are the same as in-person appointments. Because our therapists are mobile, conducting an online session still requires them to return to the office. With that, our pricing remains consistent across all service delivery options.

We're Here to Help

Start Your Journey Toward Better Health With Us

Whether you’re looking for support, recovery, or ongoing care, our team is here to help you move forward with confidence.  Speak with us to discuss your situation and explore the best therapy options for you.